Delivery & Pickup
We primarily serve Monroe County, and the surrounding areas, ranging roughly 60 miles from our main locations. Our delivery team is our employees - we do not use third parties. We keep everything in-house so that we can ensure excellent customer service.
Delivery
Our price is a flat $99 within Monroe County, including all set-up, meant to keep the service affordable for everyone, while ensuring that all set-up is done correctly. Pick-up is available, but we highly recommend allowing our team to deliver to ensure that all manufacturer standards are met for relevant warranties.
If you are looking for delivery outside of Monroe County, simply put your zip code in at checkout to verify our ability to ship to you and pricing will appear. If nothing appears, we do not ship to your area. If you are within 60 miles, but your zip code does not work in the cart, please contact info@marksonsfurniture.com.
Pickup
Call our Customer Service Department to confirm that your furniture is ready for pick up.
Re-measure to make sure your new furniture will fit in your home.
Make sure your vehicle is large enough to safely transport your new furniture.
Pack rope and blankets to properly secure your new furniture and ensure its safe ride home. Keep in mind that we cannot assist in the securing of your product.
Any person picking up a purchase must present a copy of the enclosed invoice and a photo ID, and either be listed or authorized on the invoice. If the person picking up is not listed on the invoice, please call our Customer Service Department.
All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the pick up date listed on your invoice may vary based on product arrival.
How to Prepare for Delivery
Measure the area that the furniture will be in
Measure the pathway the delivery team will need to take to install the furniture
Remove old furniture
Remove personal belongings, breakable objects, and other things that may be in the pathway of the team. We cannot handle any personal items.
Ensure a clear, safe pathway (such as shoveling snow)
Put pets in another room
How to Measure for Delivery
Exterior/front doorway height
Exterior front doorway width, and clearance to opposite wall
Staircase width
Staircase corner width, and clearance to opposite wall upstairs (if your stairs curve)
Low-hanging light fixtures
Interior doorway width and clearance to opposite wall
Interior doorway height
Stairwell overhang/ceiling height
It is important to measure the depth and width to determine if the furniture will fit in your home’s openings. It is also important to follow the “next steps” of a delivery team’s pathway - the furniture may fit through the door by the numbers, but if the wall is too close to the door, the team may not be able to move on to the next step in the path.
Our Customer Reviews On Google
Delivery in the Henrietta, Greece, Rochester, Webster, and Brockport, NY area
Markson's Furniture offers full service, in-home delivery to the Henrietta, Greece, Rochester, Webster, Brockport, Western New York, Monroe County, Spencerport, Irondequoit, Fairport, Pittsford, Brighton, Gates, Hilton, and Hamlin, NY area. Full service delivery means set up and assembly of your furniture or mattresses by our trained, in-house delivery team. Since we’re a family business, we extend that familial care with how we treat your home. If you want 5-Star delivery service and top quality products, support your local small business, Markson's Furniture.